OmniPCX Open Gateway

OmniPCX Open Gateway (O2G) provides a set of Application Programming Interfaces (APIs) allowing applications and business processes to integrate with OmniPCX Enterprise Communication Server and deliver added value and mission critical services tailored to the business needs. Developers access to the telephone system capabilities including call control, management, call center and analytics using industry standard REST APIs.

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Highlights

Integrate communication services into your business applications and processes
Offer a rich set of REST APIs to developers: advanced call control APIs, management APIs, call centre APIs, analytics APIs
Open standard and simple to use
Interact with a developers’ community through the ALE Developer and Solution Partner Program (DSPP)
Complementary approach to Rainbow CPaaS, advanced telephony and management

Features

Pure softwareAdvanced call control such as click-to-call, visual voice mail, routing manager, call screen-popup and phone set programming
System, user and device management APIs
Analytics APIs for inventory, performance,metering and open data
High-availability and secure applicative access (X509 certificate)
Utility tools: backup, re-hosting, check, traces

Benefits

Automation

User provisioning, self-service portal, system configuration and administration.

1/3

Open Data

Data generated by the telephone system, call data records, performance monitoring, alarms, inventory.

2/3

Business Critical

Ready for sensitive environments, high availability, secure by design.

3/3

Supporting Documents

Datasheet

OmniPCX Open Gateway

Easily integrate business communications into your applications or processes with Alcatel-Lucent OmniPCX® Open Gateway.

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